Help
Can I use my existing account?
Yes. Sign in with the email and password you use for Renier Express.
Why is my account pending?
Your DCPH ID needs to be reviewed before you can book deliveries. Check your account status on Home. You can update your name and mobile number in Profile while you wait.
I forgot my password.
Request a password reset. No reset link is emailed. If the email matches an account, an administrator reviews the request and sets the new password after verification.
Where are my orders?
Sign in and open Orders. Search by booking reference, recipient or delivery address.
How do I change my account details?
Open Profile to edit your name and mobile number, or change your email and password. Changing your password signs out your other devices.